We use your information to provide and improve our services. By using them, you consent to the collection and use of information in accordance with this policy.
Any changes made in the following document do not affect the basic principle: we do not sell or share the personal information of our customers and users of our websites with third parties.
The administrator of the data is London Forex Traders Consulting Ltd registered in England no 11017865.
If you have questions – just write to us:
support[@]forexmarketmasters.com or lfta.lftc[@]gmail.com
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Information about the requirement/voluntariness of providing data: in some cases, your provision of data may be a condition for using our services.
The security of your data is important to us. We take the utmost care in selecting tools to protect your data. We use professional tools of known reputation to store and manage your data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Age of consent and privacy of minors
By using this site, you represent that you are at least of legal age in your country or province of residence. If you are a parent or guardian and know that your child has provided us with personal information, please contact us immediately.
Entitlement granted to you under the General Data Protection Regulation (GDPR)
You have certain data protection rights: the right to access your personal data, the right to rectify your personal data, the right to erase your personal data, the right to restrict the processing of your personal data, the right to object to the processing of your personal data, the right to data portability, the right to lodge a complaint with a supervisory authority, the right to revoke your consent to the processing of your personal data, if you have given such consent.
We try to take reasonable steps to allow you to correct, amend, delete or limit the use of your personal data. Nonetheless, not all data can be deleted “on request”, but don’t worry – this only applies to data used for legal purposes (e.g. accounting).
To exercise your rights, simply write to us at the email address (below), or if you no longer wish to receive our emails, click the appropriate link at the end of the newsletter email.
We may ask you to verify your identity before responding to such requests.
Information we collect and process
When you use our service, we may ask you to provide certain information that may be used to contact and identify you. This may include, but is not limited to: your first name; last name; email address; billing address; company; any personal information published on our website; any information you provide to us directly through our contact form, email or otherwise.
We may also collect usage data, such as your IP address; your login information; your browser details; time zone settings and other technologies on the device you use to access our website; your marketing and communication preferences. This data may be used for statistical and marketing purposes.
For electronic subscriptions (e.g., newsletters), you may opt out of receiving such information from us by following the unsubscribe link or instructions provided in any email we send you, or by contacting us.
Legal bases and purposes of data use
To provide the services we offer; newsletters; notifications of changes to our services; to provide customer service; to collect statistical and remarketing data so that we can improve our service; to detect, prevent and resolve technical problems; to provide news, special offers and general information about other products, services and events we offer and similar to those you have already purchased or inquired about; to issue invoices; to identify a returning customer; to establish, assert or defend contractual claims.
We may process your personal data because: we need to complete a contract with you; you have given us consent to do so; the processing is in our legitimate interest; we are required by law.
Recipients of data
The following entities may be involved in the processing of your personal data:
- Flex Edu Natalia Szwarc (business registered in England ) – to process orders and provide support.
- Zenbox Sp. z o.o. registered in Poland – in terms of hosting this site and storing personal data on the mailbox server.
- Google Ireland Limited – with regard to the use of email services, Google Analytics service, Drive service, reCaptcha service.
- GetResponse Sp. z o.o. – for marketing communications and order fulfillment (in particular, delivery of ordered content and online training).
- Legal and accounting services – personal data may be transferred to the accounting office and law firms providing legal assistance to us to the extent that it is necessary to assert our rights or defend against claims.
- Technical support – to the extent of providing IT support that may involve access to personal data processed through IT resources.
All of the above entities are involved in the processing of personal data on the basis of concluded personal data processing entrustment agreements or standard contractual clauses. All of these entities ensure an adequate level of personal data protection.
Your personal data may also be transferred to other authorities authorized by law (e.g. the Tax Office), if necessary to fulfill obligations imposed by law or to assert your rights.
Transfer of data to third countries other than the EU or the UK
Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your country or governmental jurisdiction in connection with storage on servers located outside the European Economic Area. All entities whose services we use ensure an adequate level of protection of personal data through the compliance mechanisms used, such as e.g. certification programs or standard contractual clauses.
Data retention period
We will retain your personal data for the duration of our business operations, unless you object to the processing of your personal data beforehand, which will result in the deletion of the data. The objection will be effective after the expiration of the statute of limitations for claims under the concluded contract. Until then, your personal data will be necessary for us to possibly establish, assert or defend claims. Please remember that when it comes to data contained in accounting records, such records must be kept for the period prescribed by law.
Cookies are files with a small amount of data that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
You can instruct your browser to reject all cookies or indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain services and the website.
Third-party cookies: Google Analytics (from Google LLC) to collect and analyze site statistics and optimize the site; YouTube (from Google LLC) to display videos on the site; Quora Pixel, Facebook Pixel (from Facebook Inc) for advertising and remarketing; plugins and other social tools provided by social networks such as Facebook, Twitter, Google/YouTube, Pinterest, Quora, LinkedIn.
If you do not want social networks to attribute the data collected during your visit to our site directly to your profile on a particular social network, then you must log out of that social network before visiting our site.
Every activity on the site is recorded in so-called server logs (logs of events stored on the server). The logs include, among other things, date and time, type of event, your IP address, information about the web browser and operating system you are using, information about downloaded files.
These data are not associated with specific individuals and we do not use them to identify you. They are used for site maintenance, e.g. for troubleshooting.
Remember to dispose of your information wisely.
If you would like to: access, correct or delete any personal information about you, make a complaint, or simply want more information, please contact us directly:
support[@]forexmarketmasters.com or lfta.lftc[@]gmail.com
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Describe the issue as clearly as possible. If this applies to your order – provide your email address used when placing an order and optional the order number.
In most cases we write back within 24-48 hours (except weekends and some holidays). We work according to London time zone and holiday calendar.